Cookie Policy

Tracking systems, commonly known as cookies, are small text files that are saved on the user's device when they visit a website. These technologies perform multiple essential functions, including recognizing the user in subsequent sessions, remembering selected settings, optimizing the overall performance of the platform, and ensuring security during login and interaction phases with our services. The use of such technologies allows us to analyze traffic, understand how users interact with the proposed content, and consequently make continuous structural and functional improvements to our digital environment.

Our platform employs various types of tracking tools, each serving a specific and determined function. The categories currently in use are described in detail below.

Strictly necessary elements

This category includes the technical tools essential for the proper functioning of the platform. They allow navigation between pages, access to restricted areas, maintenance of the active session, and execution of essential security measures. Without these fundamental elements, the services requested by the user, such as managing their profile or executing transactions, could not be provided appropriately. As these are technical tools, their use does not require prior user consent, as they are based on our legitimate interest in providing a functional and secure service.

Performance and analysis tools

In order to constantly improve the quality of our offering, we use analysis systems aimed at collecting information in an aggregated and anonymous form. These tools allow us to quantify the number of visitors, identify the most consulted pages, monitor dwell times, and identify any error messages encountered during navigation. The data obtained is processed exclusively for statistical purposes and does not allow direct identification of the individual in any way.

Features and customization

Elements belonging to this category allow the platform to remember user choices made in previous visits, such as preferred language or personalized display settings. The primary goal is to offer a tailored experience, reducing the need to repeatedly enter the same information and facilitating access to content of greatest interest.

Targeting and promotional messages

Where strictly relevant to the platform's purposes, we may use tools to profile the user in order to propose communications in line with their interests. These technologies track browsing habits to avoid repetitive content and measure the effectiveness of communication initiatives. If this type of tracking is not active, the user will still see promotional messages, which, however, will not be personalized according to their specific preferences. The activation of these tools is subject to the user's explicit consent.

Upon first access to the platform, the user is presented with a dedicated interface through which they can express their preferences regarding the installation of tracking systems. The user has the option to accept the use of all technologies, reject those not strictly necessary, or customize their choices category by category. The right to modify or revoke previously granted consent is guaranteed at any time by accessing the appropriate section located in the profile settings or in the platform's footer.

Regardless of the preferences expressed through our interface, the user retains the right and ability to manage the acceptance, blocking, or removal of tracking systems by modifying the settings of their navigation software (browser). The procedures for carrying out these operations vary depending on the browser used. In general, it is possible to configure the system to systematically reject all text files, block only those from external sources, or warn the user whenever a save is requested. It should be noted that the total disabling of necessary technical elements may significantly compromise or completely prevent the use of our services.

During the use of our platform, tracking tools managed by external organizations (third parties) may be activated. These entities, which may include providers of statistical analysis services or technological partners, operate as independent controllers or data processors, in accordance with their own privacy policies. We recommend that users consult the policies drafted by these providers to understand their respective operating methods in detail. Our organization does not exercise direct control over the technologies installed by third parties and does not assume responsibility for their information management practices.

This document is subject to periodic revisions to reflect any technological developments, changes to the services offered, or updates to current regulations. Should any substantial changes be made, we will promptly inform users through the platform. We invite visitors to regularly consult this page to stay constantly updated on our procedures.